Safety & Insurance
Reporting issues, insurance coverage, safety guidelines, and dispute resolution.
10 articles
Safety guidelines for vehicle storage
Best practices for keeping your vehicle and yourself safe.
4 min readUpdated 12 months ago
Reporting an issue or concern
How to report problems with providers, guests, or storage conditions.
3 min readUpdated 12 months ago
Barn & Bay Protection explained
Understanding the protection included with every booking.
4 min readUpdated 12 months ago
Vehicle insurance requirements
What insurance you need to store your vehicle with Barn & Bay.
3 min readUpdated 12 months ago
Dispute resolution process
How we handle disputes between guests and providers.
4 min readUpdated 12 months ago
Making a damage claim
How to claim for damage to your vehicle or property.
4 min readUpdated 12 months ago
Emergency contacts and procedures
What to do in an emergency at a storage site.
3 min readUpdated 12 months ago
Staying safe from scams and fraud
How to identify and avoid fraudulent listings and communications.
4 min readUpdated 12 months ago
Environmental hazards and storage
Understanding risks from weather, flooding, and other environmental factors.
3 min readUpdated 12 months ago
Community standards and expectations
The behaviours expected of all Barn & Bay users.
3 min readUpdated 12 months ago