Support centre
Find answers or get in touch with our team
All systems operational
Browse by category
View allBookings
Manage reservations, changes, cancellations, and everything related to booking storage spaces.
10 articles
Payments
Billing cycles, refunds, payment methods, invoices, and pricing queries.
10 articles
Providers
Finding providers, listing your space, host guidelines, and provider tools.
10 articles
Verification
Identity verification, trust badges, vehicle checks, and security measures.
10 articles
Accounts
Profile settings, notifications, password management, and account security.
10 articles
Safety & Insurance
Reporting issues, insurance coverage, safety guidelines, and dispute resolution.
10 articles
Popular articles
Get in touch
Submit a ticket
We respond within 24 hours
Email us
General enquiries
Provider help
Onboarding and listings
Barn & Bay is a trading name of Smart Ventures Group Ltd
Registered in England and Wales