Bookings
Manage reservations, changes, cancellations, and everything related to booking storage spaces.
10 articles
How to book your first storage space
A step-by-step guide to finding and booking secure vehicle storage through Barn & Bay.
Understanding access instructions
What to expect when you receive access details for your storage location.
My booking isn't showing in my account
Troubleshooting steps if your booking doesn't appear in your dashboard.
Cancellation and refund policy
Understand our cancellation terms, refund timelines, and how to cancel a booking.
Instant booking vs booking requests
Understanding the difference between instant confirmation and provider-approved bookings.
Changing your booking dates
Learn how to extend, shorten, or modify the dates of your existing storage booking.
Vehicle handover checklist
What to check and document when dropping off or collecting your vehicle.
Understanding your booking confirmation
A guide to the information included in your booking confirmation email and dashboard.
Seasonal storage: preparing your vehicle
Best practices for storing vehicles during winter months or extended periods.
Storing multiple vehicles
How to manage bookings when you need to store more than one vehicle.