Identity verification protects our community and is quick to complete.
Accepted documents
- UK Passport
- UK Driving Licence (photo card)
- EU/EEA National ID Card
- Biometric Residence Permit
- 1
Start verification
Go to Account Settings > Verification and click 'Verify Identity'.
- 2
Choose document type
Select the document you'll be using from the dropdown.
- 3
Upload or photograph
Either upload a clear scan or use your phone camera to capture the document.
- 4
Take a selfie
We'll ask for a live photo to match against your document.
- 5
Wait for confirmation
Most verifications complete within 2 minutes.
Ensure good lighting and that all text on your document is clearly readable.
Frequently asked questions
What if my verification fails?
You can retry with the same or different document. Ensure photos are clear and unobstructed.
Is my data secure?
Yes, we use encrypted storage and delete verification images after processing.