Reviews help you choose the right provider. Here's how our rating system works.
Rating categories
- Overall experience (1-5 stars)
- Communication
- Security
- Accuracy of listing
- Value for money
Review eligibility
Only verified guests who have completed a stay can leave reviews. Reviews must be submitted within 30 days of booking end.
Providers can respond to reviews publicly. Look for providers who engage constructively with feedback.
Frequently asked questions
Can fake reviews be removed?
We investigate all flagged reviews and remove any that violate our policies.
How many reviews should a provider have?
We recommend choosing providers with at least 3 reviews, though new providers may offer great service too.
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