Managing payment reminders
How to set up and customise payment reminder notifications.
Stay on top of your payments with customisable reminder notifications.
Setting up reminders
By default, you'll receive a reminder 3 days before each payment is due. You can customise this in your notification settings.
- 1
Open account settings
Navigate to Account > Notifications.
- 2
Find payment reminders
Locate the 'Payment reminders' section.
- 3
Choose your preferences
Set when you'd like to be reminded: 1 day, 3 days, or 7 days before.
- 4
Select channels
Choose email, SMS, or both for reminders.
Frequently asked questions
Can I turn off payment reminders?
Yes, though we recommend keeping at least email reminders active to avoid failed payments.
Will I get reminded for automatic payments?
Yes, reminders are sent regardless of payment method so you can ensure funds are available.