You have the right to download all the data we hold about you.
- 1
Go to privacy settings
Navigate to Account Settings > Privacy & Data.
- 2
Request data export
Click 'Download my data'.
- 3
Confirm your identity
You'll need to enter your password for security.
- 4
Wait for preparation
We'll prepare your data export, usually within 24 hours.
- 5
Download
You'll receive an email with a secure link to download your data.
What's included
Profile information, booking history, messages, reviews, and payment records.
Frequently asked questions
What format is the data in?
Data is provided as a ZIP file containing JSON and CSV files.
How long is the download link valid?
Links expire after 7 days for security reasons.
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